WE ARE HIRING – Sales Order & Customer Service Advisor


RotoSpa is a trusted, multiple award-winning manufacturing and logistic business based in Sutton Coldfield who are proud to be the only UK manufacturer of Spas. 

We are recruiting for additional Sales Order & Customer Service Advisors to join our rapidly growing team in Boldmere, Sutton Coldfield at newly refurbished offices.   

This is a fantastic opportunity for a driven individual with excellent communication and organisational skills to work within a fast-paced office environment. The ability to complete tasks to high standards and to specified deadlines is essential.  

The ideal candidate will be competent in prioritising and working with little supervision whilst delivering excellent customer service.  It is essential you are capable of absorbing information quickly with strong attention to detail skills.   

You will never falter on striving for exceptional quality and standards and understand the importance of your role in relation to providing customer delight. 

The role involves processing sales orders, chasing deposits and balances, planning and organising product delivery and collection. You will work closely with Sales, Production and Logistics to ensure customer satisfaction is guaranteed.   

Essential Skills: 

  • Trustworthy and dependable 
  • Has strong Microsoft Excel experience 
  • Always be looking for new and improved ways of enhancing the customer journey 
  • Experience of working in a fluid environment where priorities can change 
  • Proactive, quick thinker adept at identifying and solving issues and communicating them accurately   

Additional Benefits  

  • 28 days annual leave (including bank holidays) 
  • Company pension scheme  
  • Free tea & Coffee on-site 
  • Christmas Party 
  • Excellent location  
  • Free on-site parking   

The job is 37.5 hours a week, Monday – Friday 9.00am – 5.00pm. 

Here at RotoSpa we foster an innovative, collaborative, and fast-paced work environment and support our people to be open, kind and dedicated to doing better every day.  

This is an excellent opportunity for someone who is looking for stable and long-term employment and wants to be part of a successful and vibrant independent company.    

If you are interested in the above role, please apply by sending your CV. 

Contact: Lee Woodley  

Email: lee@rotospa.co.uk  

Phone: 07968 498943  

Quote Reference: RS/202203/SOCSA